Archive for August, 2009

Angry and Dissapointed in Sweden

August 20, 2009

We have all just completed a stimulating and very enjoyable ‘Training & Development’ session for representatives of the Referral Institute team in Europe – including of course the latest plans for our ‘2009 Referrals For Life UK & Ireland Conference’.

The prize for ‘best moment’ however must go to Stefan Molander from Sweden (Management Konsult, Talare & Inspirationstränare, Certifierad LifeSuccess konsult).

He was very angry and dissapointed with proceedings. Probably not what you’d expect we would want to highlight from the feeback / comments part of the day, but here’s the point; this was Stefan’s first experience with any of the Referral Institute activities… to be more precise he sat our ‘Referral Pipleline‘ seminar with his partner Richard Cederquist (you can’t sit ‘Pipeline’ alone!). He was angry and dissapointed that he wasn’t aware of this material before now, despite many years in the business by referrals business. So, em, we think this is a testamonial… ?

Stefan Molander

We’re sure you can guess the spirit in which this comment was made, getting a good laugh from the Welsh, Irish, American and English contingent present. We are really looking forward to working with these guys from Sweden!

(post by Alan Bell )


Conflicting Questions

August 18, 2009

Having recently been in contact with Referral Institute founder Ivan Misner, and following one of my recent Referral Institute classes A Roomful Of Gems – and how to network with them (image from the event below being hosted by our very own Jill Green) I was reminded of one of the conflicting questions that a business owner or salesperson faces every day: How can I tend to my existing clients while at the same time be out networking for new business? and, Should I place higher value on my current clients or on new clients? The word networking has become so overused that some business professionals can no longer define it.

GEMS Jill Green

We’ve found that businesspeople tend to fall into one of two groups when it comes to their views of networking. For many, the current mind-set is that networking is a passive business strategy, not a proactive marketing tool. This attitude results in a scattered, often ineffective networking approach that consequently wastes the business owner’s time and money. Not surprisingly, when people feel they’ve been wasting their time and money on something, they’re understandably not going to continue that activity.

On the other hand, some proprietors do consider networking a proactive marketing tool for their business. How can you tell? They make it a significant part of their marketing and business plans. They have networking goals. They may even have a budget line item for networking. Most importantly, they practice it and live it every day.

For some real insights into the true essence and meaning of networking, you won’t do better than to check out Ivan Misner’s latest book – The 29% Solution.

29 pc solution

(post by Alan Bell )

Our latest partner

August 16, 2009

Another sponsoship partner joins us, as our event gathers momentum!!


SURETEAM unravel the complexity of health and safety. We know health and safety is something that every business in the UK needs to take very seriously – for their own good. There are literally hundreds of rules and guidelines to follow, so it can be confusing or overwhelming working out what needs to be done. The good news is that, there’s a solution, or series of solutions, available for you right now.  The very reason SURETEAM exists is to completely remove the stress of health and safety compliance from their clients.

(post by Debs MacLeod)